We're Open to Take Care of Your "Essential" Automotive Needs During COVID-19
It's Business as Usual for Sales, Service and Body Shop, but With Extra Precautions
Nothing is more important than you and your family, our team and our community's health and safety. Part of being healthy and safe relies on having access to reliable transportation, whether that means purchasing a used vehicle or having yours serviced. As such, local and state officials have confirmed that Luxury & Imports is "essential" and will stay open for business. As we've seen time and time again over the past few weeks, this is a rapidly changing situation. Like you, we are watching new developments happen every day. Also, we're in constant contact with local and state officials and are following the Center for Disease Control's (CDC) best practices for preventing the virus from spreading.
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Steps We're Taking That You Can and Cannot See
More is being learned about COVID-19 each day. Our team is flexible in how we're responding to this health crisis. Some of what we're doing you'll see right away. Some you won't. But, rest assured:
- We added extra hand sanitization stations in high traffic areas
- We reviewed our cleaning/sanitation procedures with our team
- We've increased the frequency we disinfect high-touch areas, such as door handles, common surfaces, the guest lounge and restrooms
- We carefully sanitize each vehicle before/after test drives
- We insist that team members who are symptomatic or have come in contact with someone who has tested positive for COVID-19 stay home
Luxury & Imports has Gone Touch-Free for Now
We know you may want to limit your exposure to others. We've gone to doing business Touch-Free, from service to sales.
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Options for servicing your vehicle:
Use our 24-hour night drop box:
- Park your vehicle in the service department parking lot
- Fill out a service envelope
- Drop it with your keys in the drop box
- A service rep will be in contact ASAP
Request a home pickup:
- Call us to schedule service and pickup day/time
- A service rep will pickup and return your car from your home
If you need to come in:
- We'll keep a safe 6' distance from you
- We've installed a plexiglass window at the cashier counter
Or call 855-458-6364
Options for test driving and buying a vehicle:
Schedule an in-person appointment at one of our dealerships:
- We're taking sales appointments 2 per hour to limit the number of people on the sales floor/lot (WE STRONGLY ENCOURAGE YOU TO MAKE A SALES APPOINTMENT TO AVOID WAITING.)
Schedule an at-home appointment:
- Shop our inventory of 300+ vehicles online
- Ask your sales consultant about an at-home test drive if you live in Hutchison, Junction City, Leavenworth, Manhattan, Wichita or the KC metro
- NOTE: Buyers will be mailed their vehicle title during this time
Or call 913-772-7200
Luxury & Imports website is Made for Times Like This
Take advantage of all the features available on our website, including:
- View Carfax reports
- Get a True Cash Offer on your trade-in. Or schedule a driveway appraisal at your home. Ask your sales consultant for details
- Get pre-approved for a loan
We hope you remain healthy. If you have any questions or would like additional information, please do not hesitate to contact us.