View Leavenworth Inventory
5239 South 4th
Leavenworth, KS 66048
Sales: 913-772-7200
Service: (913) 250-0007
View Junction City Inventory
1036 S Washington St.
Junction City, KS 66441
Sales: (785) 371-9498
View Hutchinson Inventory
1311 E 11th Ave
Hutchinson, KS 67501
Sales: (620) 664-9700

How Are We Doing?

Buying a car should not be a stressful experience. Luxury & Imports is a dealership committed to providing the absolute best in customer service and satisfaction. We are a family dealership with a family atmosphere.

Take a look at what other visitors have to say about Luxury & Imports, or let us know how we are doing. We appreciate any feedback that can help us improve the car buying experience for our guests.

Customer Lobby
27 Reviews
5 out of 5 stars
5 star
517
4 star
27
3 star
0
2 star
0
1 star
0
Showing 4-star reviews / Show all reviews
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eflow4 04 Dec 2019
In the very beginning I had to initiate follow-up; after that initial nudge, very responsive/attentive/accommodating! Throughout the process, the sales person (Chris) continually provided the excellent customer service! And, Ted, was very responsive with my email requests.
4 rate
Cars.com
dlconway5 08 Nov 2019
Friendly service. Knowledgeable. I liked that my rep looked for the lowest rate for loan. Marquese was very polite and patient. Answered all my questions.
4 rate
Cars.com
Tyler 01 Nov 2019
Very nice people and worked with you after awhile. The car is very nice super easy to get a test drive in and good atmosphere
4 rate
Cars.com
eschaefferhum54 25 Oct 2019
I AM A HARD RATER BUT TINO CAME CLOSE TO A 5 STAR RATING. WOULD RECOMMEND THE COMPANY TO ANYONE AND SUGGECT THEY SEE TINO.
4 rate
Cars.com
bobbihuffman48 18 Oct 2019
Molly went above and beyond to get me in my car, even staying late with the finance guy to accommodate my husbands timeline. The car is immaculate!
4 rate
Cars.com
Dawn B 06 Sep 2019
I greatly appreciated working with John to purchase my Mazda CX-5. I had been to a few dealerships prior to coming to Luxury & Imports and I didn't feel like they were really paying attention to what I wanted in a vehicle. They just wanted to sell me something. John was available to answer any que...stions I had but gave me the space to decide which vehicle was the one for me. I love my Mazda!! Thanks again for everything, John. Show more
4 rate
Cars.com
eskarpierz 06 Sep 2019
Chris was outstanding from the first handshake til the end. He was so genuinely interested in us. He didn't make me want to run.
4 rate
Cars.com
horse_breaker101 29 Jul 2019
I was wanting a different vehicle and had shopped around and test drove several different trucks. Luxury had one that I fell in love with and Tino made the process of buying it a breeze. He was very polite and went above and beyond to accommodate what I was wanting and to make sure I was happy with ...my purchase. I definitely recommend checking them out if you're in the market for a vehicle! Show more
4 rate
Cars.com
flstein 22 Jul 2019
Total experience was ok. Process took a little longer than expected due the place being busy. Was a little disappointed with the financing portion of the experience. Found out after the fact, that loan was requested from Community America was initially rejected but they countered a offer at 6.3% w...as made. We were presented and signed a loan at 9+%. Not a problem now since we are paying it off early. Show more
4 rate
Cars.com
Jsands 19 Jul 2019
I live an hour away from the dealership and when I we were unsure about buying or not he let me drive the truck home to show my co signer so they wouldn't have to make the drive out. They are extremely friendly and efficient!
4 rate
Cars.com
Questions?
Please speak with our trade advisor for more information.
Sales
(913) 772-7200
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Service
(913) 250-0007
Email Service
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